Art of One-Way Communication: From Email to Speaking

Wed,July 8, 2020 01:00 PM – 02:00 PM EDT 60 Minutes Credits SHRM 1 PDCs

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Use Code EBJULY4 and get 10% discount

Speaker: Mr. Paul Byrne is a senior partner and trainer with Mackay Byrne Group; he is also a professor of communications skills in Ottawa, Ontario.

What You Will Learn In this 60 Minute On-Line Live Interactive Art of One-Way CommunicationWebinar:

Email Writing

  • Make written communication easy to write, easy to read, and easy to understand
  • Identify the reader to maximize impact
  • Identify the main message to get to the point
  • Focus the message to inform and persuade

Spoken Message

  • Develop your presentation’s structure for comprehension and retention
  • Start strong every time
  • Polish delivery and make effective contact
  • Make performance anxiety work for you


Anyone who works at a desk knows the importance of good writing and speaking skills. This course is just what you need to write clear, concise business correspondence and speak with clarity and conviction. Professionally relevant activities and basic do’s and don’ts will have you communicating like a pro as you discover the secrets to well written correspondence and learn how to quickly organize your thoughts to be easily understood.

The imperative to communicate well is increasing. Clients, internal and external, do appreciate being informed, but only when the information is relevant, profitable, and well communicated. Don’t risk alienating others with poorly executed communication.

Your professional reputation can be either built or undermined by your presentation abilities. This highly successful webinar will enhance your presentation skills and give you the insights you need to project a confident executive image in any speaking circumstance. We'll cover everything you need to know to deliver any presentation with clarity, persuasiveness, and confidence. This course is designed for professionals with an emphasis on organizing your thoughts and data for maximum impact, developing visuals to enhance your message, and projecting competence through body language and voice.

Why Should You Attend

This webinar is most of all… practical. We’ll cover the easy to implement formats to follow for all our professional interactions.

The beginning of interactions is important…the most important. The primacy effect states that people will remember, and be more influenced by, the beginning of an communication than any other part. This high impact webinar provides practical advice all professionals can use to begin any interaction in the best possible way. Interactions include meeting a person for the first time, the opening of a presentation, a voice message, writing an email, presenting on skype. Knowing what to say, and how to say it at the beginning breeds the confidence and composure needed for the rest of the interaction.

Learn the simple to implement skills of organizing a one-way transmission to motivate others to pay full attention to your message. The organisational structure (when to say what) assists tremendously with comprehension and retention of even the most complex of ideas. Impress all with your ability to simplify the complex, get to the heart of the matter, and motivate receivers to want to pay attention.

Who Will Benefit

  • Executive level
  • Sales, and pretty much everyone else too!
  • Pharma
  • Banking (finance)
  • Law, High tech
  • etc

This program is valid for 1 PDCs for the SHRM-CP® or SHRM-SCP®

Your Instructor

Paul Byrne
Paul Byrne

Mr. Paul Byrne is a senior partner and trainer with Mackay Byrne Group; he is also a professor of communications skills in Ottawa, Ontario. As a professor, he’s been formally recognized for outstanding achievements in teaching and curriculum design. Corporate clients have been consistently rewarded with his ability to translate academic theory and psychological research into practical communication techniques for the workplace. His training design and delivery skills have been applauded by clients coast to coast.

His personal belief is that enhanced communication competence is a result of a heightened selfawareness, an appreciation of benefits (personal and organizational), and knowledge of easy to understand communication techniques and strategies. To this end, he consistently creates an environment that is psychologically safe, highly participatory, and above all, professionally relevant.

Paul has been facilitating personal communication skills training for over fourteen years.He has,

A Masters Degree in Adult Education
Authored, and co-authored, numerous books and publications related to Performance Communication Skills in the workplace
Designed curriculum for the Province on Ontario
Enhanced the communication presence and competence of thousands of individuals nationwide
Developed and delivered Strategic Communication Skills training workshops for many Fortune 500 companies

Course Curriculum

  First Section
Available in days
days after you enroll

Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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