How to Leverage Your Organization's Culture

On Demand Webinar Credits HR Certification Institute, ASA, SHRM ( In Partnership With Lorman Business Center, LLC)

August 31 at 1:00 - 2:30 pm EST

Understand how your culture has a direct impact on the productivity and contributions of your employees.

This topic will provide you with a better understanding of the importance of organizational culture and its impact on new and long-term employees. You will learn how culture guides and leads practices and relationships within your organization. Each organization has its own unique culture. This material helps you to understand how your culture has a direct impact on the productivity and contributions of your employees, and how to positively channel this culture .
Learning Objectives
  • You will be able to define culture and what it means for your organization.
  • You will be able to identify how and why culture is important.
  • You will be able to recognize your cultural patterns.
  • You will be able to explain how cultural assumptions may create conflict and impede organizational growth.


Culture Is Important
  • Why?
  • What Is Its Impact on Your Employees?
  • What Cultural Dynamics Guides Your Organization?
What Are Your Cultural Patterns?
Cultural Assumptions
  • How Do These Assumptions Determine Relationships?
  • What Policies and Procedures Do You Have in Place to Manage Assumptions?
Action Steps for Leveraging Organizational Culture for Competitive Advantage
The Impact of Leaders on Organization Culture
Creating Cultural Stories as Positive Points of Reference
Cultural Strategies for Strengthening Organization
  • Organizational Goals
  • Toolkit for Success
  • Accountability
  • Measuring Success
Who should attend?

This live webinar is designed for human resource managers, personnel managers, benefits and payroll professionals, presidents, vice presidents, business owners and managers, and controllers.

Your Instructor

Queen McMiller
Queen McMiller

CEO of Key Connections, Inc., and Human Resources manager at Michigan State University

Areas of expertise include human resources, diversity management, anti-discrimination, employee relations and corporate coaching
Conducts regular seminars and workshops such as "Sexual Harassment: A Violation of Title VII"; "Diversity in the Workplace“; ”Inclusion and Equity “; “Managing Reductions-in-Force”; “Helping Supervisors Maintain Productivity in Remote Working Situations”; and has served as an adjunct faculty member
Membership information includes registered corporate coach, 2016; certified labor relations professional, MSU School of Labor & Industrial Relations, December 2007; Management Development Program, Harvard University, Boston, MA, 2000
M.S. degree in political science, Marshall University, Huntington; B.S. degree in political science, Illinois State University, Normal


  • ASA 1.5
  • This program qualifies for 1.5 continuing education hour(s) towards maintaining your ASA credential. Please contact ASA for more information at [email protected]
  • HR Certification Institute 1.5
  • This program has been approved for 1.5 (General) recertification credit hours toward aPHR(TM), aPHRi(TM), PHR®, PHRca®, SPHR®, GPHR®, PHRi(TM) and SPHRi(TM)recertification through HR Certification Institute® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at
  • SHRM-CP/SHRM-SCP Preferred ProviderSHRM 1.5
  • Lorman Education Services is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 1.5 PDC(s) for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit

This program does NOT qualify, nor meet the National Standard for NASBA accreditation.

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Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.