Leading and Managing Remote Teams

Wed, March 02, 2021 01:00 PM – 02:30 PM EST 90 Minutes Credits HRCI 1.5 & SHRM 1.5 PDCs

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Speaker: Paula Connolly, Trainer for Mackay Byrne Group, has over 25 years of experience in professional development training.


This webinar provides tips on how to successfully support your team and drive results, with empathy and understanding, as we continue to work remotely. You will learn how to establish clear expectations for remote work, to stay connected with your team, and to promote teamwork to achieve results, while remaining flexible.

Why Should You Attend

To protect our health, more and more companies are asking employees to work remotely for the foreseeable future. In fact, many organizations are considering a permanent shift to work-from-home for many roles. As a leader, you can no longer evaluate how things are going by walking around the office, checking in on staff and holding impromptu problem-solving meetings. Managing a remote team presents many new challenges ranging from technical requirements, to how to stay connected, and how to monitor and produce results.

Areas Covered

  • Identify challenges of managing a remote team
  • Identify key leadership competencies to successfully manage a remote team
  • Evaluate what leaders of remote teams have learned over the past 6 months (case studies)
  • Establish clear boundaries and shared expectations for your remote teams
  • Demonstrate understanding and empathy to support individuals
  • Become a successful mentor for your remote teams
  • Build trust and avoid micromanaging by focusing on results, not activity
  • Effectively use technology to improve communication and tracking
  • Set up a system to solve issues
Learning Objectives
  • Understand challenges of managing a remote team
  • Understand key leadership competencies to successfully manage a remote team
  • Learn from the experience of leaders of remote teams
  • Learn strategies to improve your success as a remote leader
  • Adapt a new leadership mindset
  • Integrate technology tools to stay connected and to monitor performance

Who will Benefit

  • Managers
  • Leaders
  • Team leads in customer service
  • Sales
  • Marketing
  • Government

This activity has been approved for 1.5 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org

This program is valid for 1.5 PDCs for the SHRM-CP® or SHRM-SCP

Your Instructor

Paula Connolly
Paula Connolly

Paula Connolly, Trainer for Mackay Byrne Group, has over 25 years of experience in professional development training. She has a Bachelor of Business Administration degree from Acadia University and Certificates in Adult Education and Professional Courseware Design, Emotional Intelligence and Personality Dimensions. Paula presents classroom and webinar seminars to help participants improve their communication, leadership and productivity skills.

Paula has a dynamic speaking style and engages her audience while sharing insights and tools that participants can use when they return to their office. She has presented productivity and time management seminars to many clients including the Ministry of Community and Social Services, Health Canada, Public Service and Procurement Canada, Financial Services Commission of Ontario, Associations, Ontario Chartered Professional Accountants and the Canada School of Public Service.

Mackay Byrne Group is a Canadian based training company with over 30 outstanding professional development programs

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Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.